For your trade · Forklifts — sales and service
A thorough examination
cannot depend on memory.
Service calls from three channels in one register, and LOLER dates that remind you themselves.
Inspection dates live in a spreadsheet, service calls come by phone, and the engineer finds out what is wrong on arrival.
What changes
- Service calls from phone, e-mail and form in one register
- Thorough examination dates with reminders — LOLER intervals tracked per truck
- The machine’s history available before the engineer sets off
- Parts and labour logged against the truck, not on a paper docket
How it works
- 01
Call comes in
Phone, e-mail or form. Logged with a time.
- 02
Assignment
The engineer sees the truck’s history and knows which part to take.
- 03
Service
Work and parts recorded on site, from a phone.
- 04
Reminder
The next thorough examination flagged well before it falls due.
In numbers
- 12 monthsthe usual LOLER interval for a forklift
- 0dates tracked from memory
- 1register instead of three channels
Before you ask
- ?
We keep it in a spreadsheet.
Most people do. A spreadsheet does not ring you the week before an examination falls due, and that is the part that costs money.
- ?
Does the engineer need a laptop?
No. Everything works from a phone, including a signature on the job sheet.
Talk to us
Leave a number.
We call back within a day.
Fifteen minutes. No slide deck and no price list in an attachment. If we are not the right fit, we will say so.
We reply within one working day. Prices quoted exclude VAT; the rate depends on whether you buy as a business or a consumer.